Dental, medical, med spa, chiropractic, and physical therapy practices use ReviewRover to capture reviews after each visit — HIPAA-aware, on-brand, and timed to the moment patient sentiment is highest.
By the numbers
Health and wellness has the highest pre-visit research rate of any local service category. The practice with the proof wins the appointment.
Benchmarks reflect ReviewRover health-vertical customer averages and published GBP data. Illustrative.
Why it matters
Visit ends, patient walks out, schedule rolls. The single best moment to capture a review passes — every visit.
Without a compliant workflow, the path of least resistance is to not ask at all.
In medical decisions, prospective patients weight one-stars heavily. Catching them privately first is mission-critical.
Five providers, one GBP. Which clinician earns the best reviews? Which procedure? Invisible without a dashboard.
How it works
ReviewRover plugs into the data you already have and triggers requests at the right moment.
Dentrix, Eaglesoft, Open Dental, Athena, Mindbody, Vagaro, QuickBooks, or CSV. Onboarding under an hour.
Visit checked out → request sent. AI suggests HIPAA-respectful drafts that highlight the experience without protected detail.
Happy → routed to GBP. Concerns → routed to office manager privately.
Built for the work
Velocity outranks ad spend in the local pack. Beat DSOs and group practices on home turf.
"Invisalign," "Botox," "adjustment," "deep cleaning" — SEO lift inside compliant reviews.
Sub-4-star feedback routes to the office manager first. Resolve, retain, protect the brand.
Roll-up + drill-down by provider, location, procedure type.
In-office requests convert at 3–4× email-only campaigns.
Tie review velocity directly to new-patient calls and bookings.
Customer story
Anonymized for privacy. Comparable lift is typical when the system is run for 4–6 months.
"We had three offices with very different review profiles. Inside a quarter, all three are at 4.9-plus and ranking top-3 for our core search terms. The new-patient phone runs differently now."
Practice Director · Anonymized multi-location dental group
Feature set
No PHI required. Audit trail on every message.
Procedure-aware drafts that avoid protected detail.
Concerns route to office manager before going public.
Roll-up + drill-down for groups, DSOs, and PE-backed practices.
Branded, printable, ready in 90 seconds.
Dentrix, Eaglesoft, Open Dental, Athena, Mindbody, Vagaro, QuickBooks, CSV.
Drop live Google reviews on practice and provider pages.
Connect review velocity to call volume and booking conversion.
Outrank the DSO
Dental support organizations and PE-backed groups have ad budget. Independent and small-group practices have continuity, relationships, and the ability to compound a stronger review profile faster.
Local pack — "dentist near me — Phoenix"
Cross-industry
Free 14-day trial. No credit card. HIPAA-aware workflows. White-glove onboarding included.