Roofers, HVAC, plumbers, electricians, restoration, and remodelers use ReviewRover to capture reviews at job-completion — when satisfaction is highest and the photo's still on the truck.
By the numbers
Major home services purchases are now Google-first. The contractor with the proof — and the response time — wins the lead.
Benchmarks reflect ReviewRover trades-vertical customer averages and published Google Business Profile data. Illustrative.
Why it matters
The roof is done, the truck pulls away, and your single best moment to earn a 5-star review evaporates.
Manual follow-up is the first thing that drops in a busy week. Automation doesn't take a sick day.
Routing complaints internally first protects the average and gives the customer a real fix.
Which foreman drives 5-stars? Which trade line earns the best reviews? Without data, you're guessing.
How it works
ReviewRover plugs into the data you already have and triggers requests at the right moment.
ServiceTitan, JobNimbus, Housecall Pro, AccuLynx, Jobber, QuickBooks, or CSV. Onboarding under an hour.
Job marked complete → SMS request fires. AI suggests a longer review tied to the actual work — "new shingle install," "AC condenser replacement."
Happy → straight to GBP. Unhappy → routed to your manager privately so you fix it before it lands public.
Built for the work
Velocity outranks ad spend in the local pack. Beat the franchise on home turf.
AI prompts surface phrases like "shingle replacement," "furnace install," "main line clear" — natural SEO lift.
Sub-4-star feedback routes to the office first. Save the customer, save the rating.
One dashboard for every GBP, every trade line. Compare crews, foremen, and territories.
In-the-moment requests convert at 3–4× email-only campaigns.
Reviews per job, response time, sentiment trend, ranking lift. Tied to dollars.
Customer story
Anonymized for privacy. Comparable lift is typical when the system is run for 4–6 months.
"We thought our review numbers were 'fine.' Four months in, our average is 4.92, our best techs are getting named in reviews, and we close jobs at a measurably higher rate. The only thing that changed was running this consistently."
Operations Manager · Anonymized HVAC operator, VA
Feature set
Triggered on job-complete. 14-min default, fully tunable.
Trade-aware drafts pull in service keywords naturally.
Sub-4-star routes to manager first, public review form second.
Roll-up + drill-down for groups, franchises, and PE-backed roll-ups.
Reviews per foreman, per trade line, per market. Find your top earners.
Printable, brandable, ready in 90 seconds.
ServiceTitan, JobNimbus, AccuLynx, Housecall Pro, Jobber, QuickBooks, CSV.
Drop your live Google reviews onto your site for an instant conversion lift.
Outrank the chain
National brands have ad spend. Independents have proximity, accountability, and the ability to move faster on review velocity. ReviewRover compounds that advantage week over week.
Local pack — "roofing contractor [city]"
Cross-industry
Free 14-day trial. No credit card. White-glove onboarding. Cancel anytime.
